High Performance Tennis Academy

Rob OS

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High Performance Tennis Academy

Good Morning, Rob.

Protect Rob's time by surfacing only decisions, risk, contracts, banking, staff issues, and true escalations.

● Rob OS v0.4 Live
74 Emails Processed
61 Handled Automatically
9 Drafts Prepared
4 Decisions for Rob

Decision Queue

CRITICAL · Needs Rob

1. Citizens ACH Approval

Confirm whether payment approval is required.

Waiting 18 minutes
Why am I seeing this?
  • Sender matches Citizens/payment security rule
  • Possible financial approval required
  • Rob must never be bypassed on ACH/payment decisions
Recommended action:

Notify Rob immediately. Do not archive. Do not draft a reply.

HIGH · Needs Rob

2. Shipley Contract

Review revised agreement terms.

Updated this morning
Why am I seeing this?
  • School partnership
  • Financial terms may affect annual revenue
  • Rob handled prior negotiation
Recommended action:

Prepare summary of changes and suggested response.

HIGH · Draft Ready

3. Parent Escalation

Review draft response before sending.

Received yesterday
Why am I seeing this?
  • Parent complaint detected
  • Reputation-sensitive
  • Requires Rob tone and judgment
Recommended action:

Draft calm response in Rob's voice. Do not auto-send.

MEDIUM · Waiting Approval

4. Greg Eger Offer

Approve final employment offer.

Open item
Why am I seeing this?
  • Compensation decision
  • Staffing impact
  • Requires owner approval
Recommended action:

Review offer economics before sending.